Joule

We had an amazing birthday celebration for myself and my friend with the same birthday at Joule. The staff was incredibly helpful and attentive without rushing us and made it feel very special. The food and drinks were all delicious and we would absolutely come again.

Food: top 3 for us was the smoked octopus, bone marrow, and burger! The rice cakes, fried rice, and beef tartare were worth a try but we didn’t there was anything special. The garlic noodles, however were super salty - I love noodles and wanted to love this so much, the flavor was there but so much salt! Service & atmosphere were both great! Our waitress was the bartender since we sat the bar, she gave recs and explained the menu well. We will be back to try other items & reorder the garlic noodle, hopefully second time is the charm!

I dined at joule 5/7/24 for my birthday and had a bad experience. I wrote a review on open table and have not received an apology. So, I would like to share that aspect of customer service with everyone, and would. Like them you to see my original review. Overall I had a lovely time. I was celebrating a birthday with good company, we came to spend money, eat and drink our way through the menu. Most plates were delicious and thought there was a lot of balance, flavor and freshness to the plates. However I was put in a position where it left me feeling salty towards joule. I am not one to write reviews, but felt the need to publicly share my experience. My issue is regarding their octopus. When we received it, my partner graciously cut it into bite size pieces so it could be served to our table. The first bite was inedible, it was a piece closer to the beak, but was comparable to chewing on a piece of rubber. After chewing on it for about a minute, i was finally able to swallow it. Someone else tried it and complained about the chewiness of it. I tried a smaller piece, to no avail. Either it was not a good product, or it was not cooked properly. All of that said, that experience is not why I’m writing this review. I’m disappointed that when I told my server, they took the plate away and told us they would not refund us for it. I do not fault my server for that, however I do fault the management. It’s not behavior conducive to retaining a clientele, and in fact, I will not be returning. As a side note, the 4% service charge is also a little weird. I understand the tipping policy is in a state of change nationally as well as locally. However, it’s strange when joule, itself, is retaining those tips. I much rather just give that tip to the employee themselves. I’ve been apart of a couple class action lawsuits where the service staff sued the employer for behavior similar. If anyone on the service staff ever feels like they are not receiving their fair share of that 4% service charge, I suggest they explore their labor rights.

All the selections are intriguing flavors and combinations, impressive creation and execution. This was my first visit to Joule with a ‘goody’ friend who has dined there several times and always had an excellent experience. I recommend for a tantelizing food experience. I was so mesmerized by each dish that I only took photos of the first (burrrata cheese w chile oil) and the last (vanilla layer cake with matcha frosting, apricot jam and pistachios)!